Frequently Asked Questions

How does the Bluetooth connection work?

Simply hold the power button for 3 seconds to pair with your phone, tablet, or any Bluetooth device — just like wireless headphones. It connects instantly and remembers your device for next time. Works with iOS and Android.

Can I wear it if I sleep on my side?

Yes — the Luna Sleep mask is specifically engineered for side sleepers. The ultra-thin flat speakers sit inside the fabric at under 4mm thick. You won't feel them at all, even pressed against a pillow.

Will my partner hear the audio?

No. The speakers are designed to direct sound only to your ears. At normal listening volumes your partner won't hear anything, even lying right next to you.

How long does the battery last?

The Luna Sleep mask has an 8-hour battery life on a single charge — enough for a full night's sleep. It charges via USB-C in approximately 90 minutes.

What is your return policy?

We offer a 30-day no-quibble money-back guarantee. If you're not sleeping better, simply contact us and we'll process a full refund — no questions asked, no hassle.

How long does delivery take?

UK orders are dispatched within 24 hours and typically arrive within 5–10 business days. You'll receive a tracking number by email as soon as your order ships.

Is it comfortable for all head sizes?

Yes — the Luna Sleep mask features an adjustable velcro strap that fits all head sizes comfortably.

Can I wash it?

Yes. Simply remove the speaker modules (they slide out easily) and machine wash the fabric mask on a gentle cycle. Air dry. Do not wash the speaker modules.

What apps does it work with?

The Luna Sleep mask connects to any Bluetooth device and works with all audio apps including Spotify, Apple Music, Calm, Headspace, Audible, YouTube and more.

Does it come with a warranty?

Yes — every Luna Sleep mask comes with a 1-year manufacturing defect warranty. Simply contact us and we'll replace it free of charge.